Tel: (0115) 9820820 / (0115) 9201800
Trust Mark is Your Route to a Job Well Done
When you see our TrustMark logo, you know that:
- Our approved scheme operators have checked Palmers' technical skills, trading record and financial position
- Palmers has signed up to a code of practice that includes insurance, good health and safety practices, and customer care
- TrustMark approved scheme operators have been checked and the quality of their work will continue to be monitored together with their trading practices and customer satisfaction
- Palmers will tell you about any building regulations you must meet and will usually be able to give you the certificates you need
- If you have a problem or disagreement with the firm, there will be a clear and user-friendly complaints procedure to help sort out the problem
- Palmers automatically provides insurance cover under their Consumer Care Plus scheme which is fully endorsed by the KBSA
In return, you are expected to deal fairly with the firm, agree a fair price for good work and pay quickly when the job is finished.